FAQ
Find quick answers about PonyCycle® children's riding toys, sizing, shipping, returns, and warranty.
What types of children's riding toys do you offer?
PonyCycle® makes 100% human-powered children's riding toys — ride-on horses, unicorns and zebras with no batteries or electricity. They come in three sizes: Size 3 (ages 3–4), Size 4 (ages 4–7), and Size 5 (ages 7+). All orders ship free to the 48 U.S. states with a 30-day money-back guarantee.
How do PonyCycle riding toys work without batteries?
They're powered entirely by the child's own motion — sit on the saddle, lift the feet, and press down, and the natural galloping motion moves the pony forward. There's nothing to charge and no running costs, ever.
How do I choose the right size?
Pick by age: Size 3 for ages 3–4, Size 4 for ages 4–7, and Size 5 for ages 7 and up (general range 3–12). The right fit also depends on whether your child can reach the pedals and steer comfortably.
What are the shipping, return, and warranty terms?
PonyCycle® ships free to the 48 U.S. states, typically dispatched within 1–2 working days. Every order comes with a 30-day money-back guarantee and a 180-day structural warranty. Wear parts like wheels, saddle, spring, and sound units are not covered.