Assembly Instructions

View the following list for help with product assembly and frequently asked after-sales questions. If you cannot find the manual you are looking for please send email to feedback@ponycycle.com.

PonyCycle, Inc. offers replacements parts for purchase. Click here to visit our Replacement Parts website.

I have a new PonyCycle toy, how to assemble it?

My pony is all well before, but suddenly it cannot move forward when kid plays it, what happened?

My pony cannot turn, what shall I do?

Why my pony don't go straight, always go left or right side when kid is riding forward?

How to replace the broken spring?

How to replace the broken seat?

How to replace the broken wheel?

Can the pony be washed?

The seat is very dirty now, can we replace it with a new seat cover?

Why the wheel cannot roll anymore?